AKDN | Career Center
The Aga Khan Development Network welcomes your interest in employment opportunities with the AKDN. You will be able to browse through job descriptions of current vacancies and create and update your personal profile within our active database. If this is your first visit to the site you might find our tips on how to use the system useful.Working with the AKDN
The Aga Khan Development Network focuses on health, education, culture, rural development, institution-building and the promotion of economic development. It is dedicated to improving living conditions and opportunities for the poor, without regard to their faith, origin or gender. For more information, please see AKDN's approach to development.
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4308BR
Aga Khan Education Services
AKES, U is a private, not for profit organization committed to enriching the lives of “many generations of multi-racial and multi-cultural student populations” through the provision of quality and affordable education. AKES, U operates schools from Pre-School to High School and offers the British National Curriculum (BNC), International General Certificate of Secondary Education (IGCSE), International Baccalaureate Diploma Programme (IBDP) and the Uganda National Primary and Secondary curriculum. At Aga Khan School we live by the school mission statement which states, “The Aga Khan Education services will enable many generations to acquire both knowledge and the essential spiritual wisdom to balance that knowledge and enable their lives to attain the highest fulfilment”. The Special Support teacher (English and Reading) will be responsible for supporting a group of English Language Learners in improving their English Language and reading skills as well as learning the UNEB primary-level English curriculum. Major Responsibilities: Review diagnostic, student work and teacher reports to determine where each learner stands with respect to their English Language proficiency. Develop tailored termly schemes of work, weekly/monthly planners, worksheets and other learning material, as well as learning plans for each session. Use the domains of language learning and of reading to guide this planning. Support identified students in-class and with pull-out sessions to enhance proficiency in English to enable them to competently work with the UNEB curriculum with their class. Where appropriate, use e-learning tools to enhance reading and English Language skills, after approval from the Head-teacher and CEO. Provide dedicates sessions to small group of students to help them learn the Social Studies curriculum to their year-level, covering any prior year gaps. Monitor each child’s progress on a daily basis and submit an individual student progress report on a weekly basis to the Head-teacher and CEO. (Evaluating the progress of individual learners on a weekly basis to measure progress, identify barriers to learning and recommend action to overcome barriers.) -
4120BR
Aga Khan Academies
The Aga Khan Academy Mombasa is an International Baccalaureate World School. It is the first in the network of Aga Khan Academies established by His Highness the Aga Khan. The Academy features state-of-the-art facilities, a multicultural student body, and an experienced team of educators and staff. We provide students with education of the highest standard in order to prepare them for lives characterised by leadership and service. Admission to the Academy is means-blind and is based on merit. We consider all eligible students regardless of socio-economic status. The Academy Fellow will live in an apartment and serve the student residential programme as a Residential Parent promoting community life and are responsible for the following aspects of student and academic life. While the Academy Fellow does not teach, s/he will be scheduled to have some contact with classes, to engage fully with the learning and teaching of the Academy so that he/she can support students with additional tutoring after school hours and during residential study time. This will be approximately 10 hours a week (supporting 2 or 3 classes in a subject of the fellow/intern’s choice. Maths and Science are the areas of most need along with English as an Additional Language for our students who join on the Talent Identification Programme from marginalised communities in Kenya.) Developing and delivering the Service- Learning Programme which takes place every week with Years 6-10. This is a 10 hour a week commitment and requires planning the activities, working with community partners, delivering the programme to. Students and colleagues and supporting individual groups as they develop and implement their projects. Academy Fellows play a major role as Residential Parents in guiding residential students in their personal and academic goals and as Mentors for a small group of students to support them academically and socially. As residential parents fellows are expected to develop close relationships with their dorm sons/daughters by checking in with them frequently as well as supervising in an official capacity twice a week and one weekend in three. Academy Fellows are expected to actively contribute to the co-curricular programme in some way such as coaching athletic teams, providing music lessons or running clubs such as gardening, cooking, debating, MUN, TedX, guiding students interested in applying to top international universities with SAT preparation, reading essays personal statements etc Academy fellows will be asked to chaperoning off-campus residential and day trips, including to places of worship -
4301BR
Aga Khan Health Services
The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2022 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. AKHK has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa - Bay, Migori, Bomet, Eldoret, Kimilili, Nyamira and an upcoming Medical Centre in Kabarnet. DENTAL SURGEON- LOCUM- BUNGOMA & KAKAMEGA OVERALL RESPONSIBILITY
The successful candidate will be expected to competently manage Dental services in the Hospital in accordance with our quality policy which emphasizes continuous improvement of service to meet and exceed customer expectations.
KEY RESPONSIBILITIES Consulting with patients to understand their symptoms and health concerns. Prescribing tests, treatments, and/or surgery, when necessary. Maintaining detailed notes of appointments with patients, including comments, tests and/or treatments prescribed, and test results. Carry out emergency dental procedures as well as attend to non-emergency procedures. Counsel patients on oral hygiene instruction and demonstrate techniques to achieve this. Liaise with Consultants on handling specialized cases in the provision of patient dental health care. Review and develop appropriate policies and procedures for patient care to formulate best practice guidelines. -
4300BR
Aga Khan Academies
The Aga Khan Academy Dhaka is the fourth in the network of the Aga Khan Academies established by His Highness the Aga Khan. The Academy features state-of-the-art facilities, a multicultural student body and an experienced team of educators and staff. We provide students with education of the highest standard in order to prepare them for lives characterised by leadership and service. Admission to the Academy is competitive and based on student merit. As with all the Aga Khan Academies, we are committed to excellence in all aspects of education. This commitment includes the academic curriculum as well as the campus where students live and learn. Our campus is architect designed and purpose-built. It features state-of-the-art classrooms and resource areas, and extensive sports facilities. These outstanding facilities provide an inspiring environment for both students and staff. Purpose: The BMS Engineer and Operator will be responsible for the day-to-day operation, monitoring, and troubleshooting of the Building Management System (BMS), with a focus on maintaining a stable and efficient control environment. The role includes interaction with Siemens controllers, various input/output sensors, and coordination with BMS vendors to ensure timely resolution of issues and continuous operational integrity Main Responsibilities: Install, calibrate, and manage sound equipment for live events, ensuring superior sound and video performance Operate, monitor, and maintain the Building Management System (BMS), primarily involving Siemens controllers Ensure accurate integration and functioning of various sensors (temperature, humidity, pressure, CO2 etc.) and I/O devices Perform first-level diagnostics and troubleshooting of BMS-related alarms and faults Coordinate and communicate with BMS vendors or OEM service providers for advanced technical issues and upgrades Document and maintain logs of system faults, service activities, and system performance reports Support installation, testing, and commissioning of new BMS devices or system expansions Assist in regular preventive maintenance of BMS hardware and field devices Conduct parameter changes in BMS software under supervision Provide technical support during audits or inspections Contributes to energy efficiency initiatives through optimal BMS usage -
4297BR
The Institute of Ismaili Studies
IIS is an academic institution with an international mandate, based in London. It promotes research and scholarship about Islam and Muslim societies, with a particular focus on Ismaili and broader Shi’i history and thought. Established in 1977, IIS is now positioned amongst the well reputed academic institutions in the field of Islamic studies. Under the supervision of the Head of Communications & Development, the Donor Relations Manager will lead implementation of the Board-approved donor relations strategy to strengthen the relationship between IIS and its donor community. This role will manage donor communications, maintain donor records, coordinate donor engagement activities, engage with the network of IIS Conveners, and ensure alignment with IIS’ strategic priorities. Duties will include the following: Donor Communications and Engagement Lead the production of tailored communications, including donor newsletters, semi-annual letters from the Director, and distribution of advance copies of IIS publications. Plan and manage the execution of webinars, virtual tours, and in-person events aimed at keeping donors engaged and informed. Guide and facilitate the development of content and materials for events, including presentation materials, virtual tours, and exhibition previews, ensuring alignment with the Donor Relations Strategy. Respond to queries from donors related to their contributions as well as IIS’ output, programmes and activities Donor Database Management Ensure maintenance and regular update of the CRM system (SalesForce®) with accurate donor information, tracking engagement history, donor categories, and communications. Reconstruct and verify past donor data, focusing particularly on high-value donors, using historical data sources and liaising with key stakeholders (AKF Offices and Conveners). Generate and analyse CRM reports to evaluate engagement metrics, ensuring an up-to-date and efficient record-keeping system. Event Planning and Coordination Lead planning and logistics for donor gatherings, including events at the Aga Khan Centre, donor dinners in the field, and special donor exhibitions (in collaboration with Ismaili Special Collections Unit). Plan and implement events and programmes associated with anniversary celebrations in collaboration with other colleagues. Manage virtual and in-person event logistics, including venue arrangements, scheduling, and communications with attendees. Develop and distribute post-event follow-ups to participants, reinforcing key messages and expressing gratitude. Stakeholder Collaboration Guide national and regional conveners with regard to donor relations activities in coordination with the National Councils. Maintain regular communication with Conveners, providing updates on IIS programmes and engaging them in donor recognition and communication efforts. Organise orientation of new Conveners, conducting orientation sessions to familiarise them with IIS’ donor relations approach and its strategic priorities. Receive high-end visiting donors and organise tours of AKC and meetings with significant personnel at the IIS. Strategy Implementation and Reporting Track progress on donor relations initiatives, providing regular updates to the Head of Communications and Development. Prepare semi-annual reports, summarising key activities, events, donor feedback, and financial outcomes. In collaboration with the Office of Finance, prepare reports and projections. Manage the budget for donor relations initiatives, ensuring alignment with financial projections and strategic priorities. Make recommendations to the Head of Communications & Development regarding enhancements or adjustments to the Donor Relations Strategy. -
4302BR
Aga Khan Academies
The Aga Khan Academy Dhaka is the fourth in the network of the Aga Khan Academies established by His Highness the Aga Khan. The Academy features state-of-the-art facilities, a multicultural student body and an experienced team of educators and staff. We provide students with education of the highest standard in order to prepare them for lives characterised by leadership and service. Admission to the Academy is competitive and based on student merit. As with all the Aga Khan Academies, we are committed to excellence in all aspects of education. This commitment includes the academic curriculum as well as the campus where students live and learn. Our campus is architect designed and purpose-built. It features state-of-the-art classrooms and resource areas, and extensive sports facilities. These outstanding facilities provide an inspiring environment for both students and staff. Purpose: To provide students with learning experiences that are engaging, relevant, challenging and significant through enabling enquiry, based on the beliefs and values of the IB within the context of the mission and ethos of the Aga Khan Academy Dhaka. To ensure the students make progress as a result of their learning, to monitor this progress and plan interventions, as necessary, to maximise each student’s achievements. Main responsibilities: Planning and implementing a variety of learning engagements that promote inquiry, creativity and critical thinking. Providing students with learning experiences that are individually differentiated to accommodate a range of abilities and learning styles. Effective teaching across the IB MYP and DP programmes. Contributing to the collaborative planning of the IB curriculum. Integrating the Aga Khan Strands into the teaching and learning programmes and explicitly making connections between the curriculum and the strands in lessons and in planning of units. Authentically assessing, recording, tracking and reporting on the progress of all students, using a range of monitoring and assessment strategies. Developing learning environments as inviting, nurturing and interactive spaces through the appropriate use, storage and care of displays, resources and students’ work. Communicating necessary programme information to all stakeholders. Actively and collaboratively participating in the life of the Academy as a whole, in and out of normal school hours, for instance, contributing to the development of enrichment and residential experiences for students. Displaying and modelling professionalism. Participating actively in the Appraisal for Growth process as a member of the Academy’s professional learning community. Taking proactive role with year level responsibilities for individual units. Providing sufficient support for non-specialists in the team. Willingness to supervise students for MYP exhibition and Personal Project. Willingness to attend fieldtrips or educational visits and to help organize these as appropriate. -
4298BR
Aga Khan Agency for Habitat
The Aga Khan Agency for Habitat (AKAH) has a responsibility to make sure its staff, operations, and programmes do no harm to children and vulnerable adults, or expose them to abuse or exploitation. This includes protecting staff from inappropriate behaviour such as bullying and harassment. The Safeguarding Officer designation is being introduced to help further reinforce the culture of awareness, responsibility, and adherence to safeguarding principles across the organisation. It will play a key role in fostering the organisation’s capacity-building efforts and monitoring, whilst enforcing compliance. The Safeguarding Officer will be responsible for ensuring that the different aspects of safeguarding are systematically embedded into the organizational systems and processes. They will also support the Safeguarding Manager in essential administrative functions to ensure that operations related to safeguarding are carried out seamlessly and effectively. The Safeguarding Officer will be based in Chitral with frequent visits within and outside the region. Duties & Responsibilities Act as a resource to staff at the field level and volunteers as they work to fulfil their responsibilities and obligations under AKAH’s safeguarding policies Identify potential SG risks at the organisation and in all the programme activities and report them to the Regional Safeguarding Manager. Champion safeguarding policies and accompanying policy guidance support materials, including strong advocacy for safeguarding across all levels of business to promote a culture of respect, safety and inclusion. Update the organisational risk register. Gather information on the progress of implementing the SG arrangements in functions and across regional offices Support the General Manager and Regional Safeguarding Manager in the implementation of annual safeguarding action plan. Identify and address the training needs of staff and stakeholders with respect to the implementation of the safeguarding procedures. Support the design of and delivery of induction sessions, short training events as well as longer refresher training on safeguarding. Support the Regional Safeguarding Manager with the roll-out/implementation of complaints mechanisms in the region, and work to establish community-level reporting mechanisms for beneficiaries Support programme teams in building partner capacity in the areas of safeguarding. Coordinate with the M&E team and ensure the compliance of indicators of safeguarding. Conduct regular visits to the regional and area offices to ensure that SG arrangements are working effectively and staff and beneficiaries know how to report SG cases to the organisation In partnership with the relevant teams, identify, map out and regularly update the directory of local support services/referral pathways available in different regions. Maintain clear records of the staff, partners, volunteers, contractors, vendors, and/ or consultants trained in ensuring the safeguarding policies. Work with HR to conduct briefings and inductions for new hires, existing staff, volunteers, or stakeholders on the safeguarding policies. Serve as a point of contact for safeguarding disclosures and support the Regional Safeguarding Manager in managing safeguarding cases. Network with external experts/organisations who have skills related to safeguarding. -
4299BR
Aga Khan Health Services
The Aga Khan Hospital, Kisumu (AKHK) is an Institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2022 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation. AKHK has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa - Bay, Migori, Bomet, Eldoret, Kimilili, Nyamira and an upcoming Medical Centre in Kabarnet. CUSTOMER SERVICE MANAGER OVERALL RESPONSIBILITY Reporting to the CEO, the successful candidate will be responsible for delivery and sustainability of excellent customer service experience and promote the culture of service excellence across the main Hospital and Outreach Health Centers. OTHER RESPONSIBILITIES Strategy and leadership Review, formulate and implement policies, strategies and plans to institutionalize the culture of service excellence. Achievement of customer experience Carryout across the board customer service assessments, review, recommend and implement the agreeable intervention measures. Be the focal point for effective review and implementation of AKHK customer service charter. Play the role of the customers advocate to ensure they receive quality service from all functions of the hospital. Provide oversight to multidisciplinary teams to ensure achievement of customer experience. Implement the Customer Events Calendar for the year and recognized world and national events. Provide oversight to the successful implementation of customer satisfaction surveys. Direct, monitor and implement Customer Service Performance indicators-TAT and manage accurate daily, weekly and monthly quantitative reports to guide decision making. Effectively manage customer/client feedback with appropriate tools and approaches such as Customer Engagement forums, Provide oversight to customer initiatives across different customer segments. Lead Patient Centered Care Program. People and Teamwork Oversee effective stakeholders’ managements to achieve excellent customer service. Utilize teamwork and synergies to attain the required customer service experience. Guided capacity building programs on service excellence model. Customer Feedback Management Ensure effective management of customer complaints both internal and external. Set up institutional structures to motor, track and ensure customers concerns and resolved promptly. Reporting & Control Responsible for production of timely customer service reports based on key performance indicators. Implement effective tracking on customer service improvement plans. Supervise Interns /Customer Service Officer / Patient Navigators & Telephone Operators. -
4205BR
Aga Khan Academies
The Aga Khan Academy Dhaka is the fourth in the network of the Aga Khan Academies established by His Highness the Aga Khan. The Academy features state-of-the-art facilities, a multicultural student body and an experienced team of educators and staff. We provide students with education of the highest standard in order to prepare them for lives characterised by leadership and service. Admission to the Academy is competitive and based on student merit. As with all the Aga Khan Academies, we are committed to excellence in all aspects of education. This commitment includes the academic curriculum as well as the campus where students live and learn. Our campus is architect designed and purpose-built. It features state-of-the-art classrooms and resource areas, and extensive sports facilities. These outstanding facilities provide an inspiring environment for both students and staff. Purpose: The job involves installing, maintaining, and operating audio-visual and IT equipment for various events, ensuring their proper storage, transportation, and setup. Responsibilities include performing quality checks, assembling and disassembling equipment, laying cables, and inspecting installations for safety compliance. Additionally, the role requires configuring and troubleshooting computer systems, providing technical support, and managing user accounts Main Responsibilities: Install, calibrate, and manage sound equipment for live events, ensuring superior sound and video performance. Set up and operate audio-visual equipment for training, presentations, meetings, classroom and conferences and live events Assemble and dismantle audio-visual & lighting equipment as needed (including microphone, DMX lighting, audio equipment, indoor,outdoor Led Screen, projectors as required) for various events. Proficiency of using a Digital Sound Mixer, DMX Lighting Desk including programming basic scenes Knowledge of basic editing of Audio/Video clips for social media uploads, liaising with Media team. Act as an excellent troubleshooter and resolve for any technical issues quickly during live events; minimize the disruption of events Foster teamwork and collaborate with event organizers to understand specific audio and video requirements, ensuring proper planning and execution. Conduct regular maintenance and functionality checks on all AV equipment to ensure reliability and optimal performance Initiate for necessary troubleshoot and repairs / replacement of malfunctioned AV equipment Develop and conduct necessary training and material for related teams, and students Ensuring the AV equipment are installed and handled in regards to physical and electrical safety. Laying and connecting cables or peripherals when required -
4186BR
Aga Khan Academies
The Aga Khan Academy Dhaka is the fourth in the network of the Aga Khan Academies established by His Highness the Aga Khan. The Academy features state-of-the-art facilities, a multicultural student body and an experienced team of educators and staff. We provide students with education of the highest standard in order to prepare them for lives characterised by leadership and service. Admission to the Academy is competitive and based on student merit. As with all the Aga Khan Academies, we are committed to excellence in all aspects of education. This commitment includes the academic curriculum as well as the campus where students live and learn. Our campus is architect designed and purpose-built. It features state-of-the-art classrooms and resource areas, and extensive sports facilities. These outstanding facilities provide an inspiring environment for both students and staff. The Head of Academy leads the school. S/he is appointed by and accountable to the Board of AKES, Bangladesh, and reports to the CEO of AKES, Bangladesh. The Head leads the Academy’s Senior Leadership Team and has ultimate responsibility for all aspects of the Academy’s day-to-day running within the strategic, operational and financial policy frameworks established by the AKES,B Board in consultation with the Aga Khan Schools Head Office for the realisation of His Highness the Aga Khan’s vision. Specific tasks and responsibilities will include: Ensuring that the Academy is distinctive and relevant through the provision of an outstanding and transformative education for students from a diverse range of backgrounds; Articulating and delivering a clear educational vision that embodies the values of the Academy and builds on the strengths of the Aga Khan Schools (AKS) and the Aga Khan Development Network (AKDN), including academic excellence, a service ethos, a strong ethical foundation and pluralistic values; Acting as a role model to students, parents and staff, setting high standards of personal conduct, and managing students’ well-being and behaviour positively and fairly; Developing strong personal relationships with parents, staff and students by being visible and accessible; Ensuring high academic standards and performance of students within the framework of the IB curricular programmes; Building a high-performing team, and continuing to attract, develop and retain excellent staff; Ensuring performance evaluation of all staff on a regular basis and implementing professional development aligned to the strategic objectives of the Academy; Promoting an organisational culture that fosters teamwork, effective performance, high motivation and a sense of working towards a common vision, whilst upholding the pluralistic values of the Academy; Maintaining communications within, across and outside the Academy, fostering openness, transparency and collaboration; Championing the Academy in its dealings with other schools and organisations, ensuring it has a high profile, is embedded in the local community and connected nationally and internationally; Developing and delivering effective marketing strategies and admission policies to recruit students with diverse cultural, social and economic backgrounds, working in partnership with other agencies within the AKDN and beyond; Working towards the Academy’s financial sustainability by leading the budgeting process, meeting admissions targets, and prudently managing financial resources; Working closely with the AKES, Bangladesh CEO and the AKS Head Office team on planning for the continued development of the Academy campus; Balancing the needs of a complex set of stakeholders including teachers, support staff, students, parents, the AKES, Bangladesh Board, the AKS Head Office, the AKDN Office, local leadership, alumni, and friends and supporters of the Academy; -
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